Our first scheduled appointments start at 8:00am Monday through Saturday. We do not see small animal appointments from 12:00 noon until 2:00pm, so that our staff can eat lunch and treat drop-off appointments. We close at 12:00 noon on Saturday. Currently, routine Saturday appointments have been limited to allow space for sick patients and emergencies.
Due to heavy work flow, we are not taking any new small animal clients unless you reside in Milford. Also, we are only scheduling large animal farm calls within a 20-mile radius of our clinic.
Scheduled appointments are required. Plan ahead for your pet’s wellness visit and book your appointment 6-8 weeks in advance if possible. We encourage you to call ahead if your pet is sick or in an emergency situation so the veterinarians and staff can access your pet’s needs and make accommodations. We may be in surgery or seeing previously scheduled patients and your wait could be longer than you anticipate.
Hours of operation have been arranged to make it as convenient as possible for you to bring your pet in for routine and preventative check-ups. We try to schedule appointments so there is plenty of time for examinations and your questions. Sometimes emergencies can put us behind, so we hope you will understand should an emergency interrupt or delay your appointment.
We are very aware that today, more than ever, people have busy schedules. For that reason, we invite you to speak with one of our receptionists about a drop off appointment for your pet. Drop offs can be arranged throughout the week as early as 7:30am and pickups can be as late as 5:00pm, unless otherwise arranged with our staff. Drop-offs may also be suggested for animals that need quicker medical attention. Do not plan to pick up your pet unless you have talked to our staff about your pet’s situation. A day hospitalization may be charged.
Scheduled small animal surgeries are Tuesday, Wednesday, and Thursday mornings. Find more information about surgeries under the Services tab.
For the safety and well-being of our patients, we require that all pets are kept on a leash or physically restrained while in the waiting area. We recommend a cat carrier for our feline friends. All pets admitted to the hospital should be current on their vaccinations.
If you have a dog that doesn’t play well with others, please come inside and talk with our reception staff prior to bringing your dog into the clinic, so that we can have a room ready for you to bring the dog into.
For the health of other patients, we ask clients with a pet who is very ill and may be contagious to other pets to let the front staff know that you are waiting in the car or parking lot. You can either call from your cell phone or tap on the front window and our staff will be out to assist you shortly.
We make every effort and are proud to deliver the best veterinary care possible. We accept cash, personal checks, debit card, VISA, MasterCard, Discover, American Express, Care Credit, and money orders. Payment is expected at the time of service. We also do not have a pin machine to run debit cards, but have found that they generally run as credit.